Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak seasons or due to high order volume, processing times may be slightly delayed. We appreciate your patience and understanding!
Shipping Rates and Estimates
We offer flat-rate and carrier-calculated shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Method | Estimated Delivery Time | Rate |
|---|---|---|---|
| United States | Standard (USPS First Class or Priority) | 3–7 business days | $5 flat rate |
| United States | Express (USPS Priority Express) | 1–3 business days | $15 flat rate |
| International | Standard (Tracked) | 7–21 business days | Calculated at checkout |
Note: Shipping times are estimates and not guarantees. Delays may occur due to customs, weather, or carrier issues.
Free Shipping
We offer free shipping on all U.S. orders over $75. No code needed—this is applied automatically at checkout.
Local Delivery / Pickup
(If applicable—optional section)
We offer free local delivery within [X miles of your location]. You can also select local pickup at checkout. We'll notify you when your order is ready and provide pickup instructions.
Order Tracking
Once your order has shipped, you’ll receive an email with tracking information. Please allow 24–48 hours for the tracking number to become active.
Lost or Damaged Packages
We are not liable for packages once they are marked as delivered. If your package is lost, stolen, or arrives damaged, please contact us at [your email] so we can assist you in filing a claim with the carrier.
Returns & Refunds
For details on returns and refunds, please see our Return Policy.
Questions?
If you have any questions or concerns about your order or shipping options, feel free to contact us at—we’re happy to help!